Simple steps to using IE Classroom
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Create an account
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Determine your internet speed (information below)
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Select and pay for course
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Complete course
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Receive certificate of completion by email
Test your internet speed
The required minimum download speed for most of our courses is 5Mbps, but don't worry if your download speed is slower than that. We offer both high and standard definition (HD and SD) versions of all of our courses to accommodate everyone's internet speed. The SD options are in black and white and have no audio or images unless necessary to give an example. There are a number of companies that will test your internet speed. Click the button below to open speedtest.net. Run the speed test and your results will display in a few minutes. The test results will display your download and upload speeds. For selecting the right courses, look only at the download speed.
- If your download speed is 5Mbps or higher, select any HD course.
- If your internet speed is slower than 5Mbps, select any SD course.
About IE Classroom
Training All Alaskans
Having trouble viewing the training?
Trouble Shooting
If you're having any issues after enrolling in one of our courses, please review the Free Classroom Setup Course in high-def (HD) or standard-def (SD). This course is divided by web browsers. Enroll in the course and select your web browser. If you're still having trouble after completing the course, contact us at [email protected].
IE Classroom Instructors
Frequently Asked Questions
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How long do I have access to the course?
Once you've enrolled and paid, you'll have access to the course material for one year.
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What if I'm unhappy with my purchase?
We hope this is never the case, but if you are not satisfied with the course, please contact us within 10 days of your purchase to discuss any problems you are having. We will make every effort to ensure you are able to access all of the material. If you are still dissatisfied, a full refund will be issued within 15 days of purchase.
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How do I access my certificate of completion?
A PDF of the certificate of completion will be emailed to you within 1-2 business days of completing the course with a passing score. If you do not receive your certificate within that time, please contact us at [email protected].
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I'm having technical issues viewing the training. What do I do?
Should you have any technical issues, please refer to the FREE Classroom Setup course material. This is a thorough course that details how to adjust your browser settings so the training will display properly. If the course doesn't help resolve your problem, please contact us at [email protected].
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I have more questions. How do I contact you?
We'd be happy to answer any other questions you may have. Please send us an email at [email protected]. We will get back to you within one business day.